Two stars for today, for promptness of food being delivered. We have been waiting for 55 minutes at this point. Fourth visit today. 4.5 stars for other days. Granted today is Mother's Day, but it like they have forgotten us. Also, tried to call for 15 minutes before we visited and a message repeated "customer not available" each time. Update: food came. Greek omelette mad salty. Wife's omelet was not close to what she ordered and it had tomatoes; she does not like tomatoes and specifically ordered without.
Amazing service, amazing food!!! The moment we walked in they got us seated and they were always there when we needed more coffee, water, or anything!! If I could, I would add 1000 more
This place is amazing. We had the gouda scrambled eggs and the Cape Cod Benedict, and both were excellent. Good service, too.
This has become a favorite of ours. The food is fantastic, and the best hollandaise ever! The entire staff is wonderfully attentive and will take care of everything. They entertain our daughters and never hesitate to make our experience perfect. Thank you so much and we will miss you so much when we move!
For the price and the service, this experience left a sour taste in my mouth. If you're thinking about going here after a home game, I'd recommend just sticking to fast food or cooking something at home.
Ordering obviously took a very long time, but then all of our food came at different times. They also forgot parts of our order and one person in our party never got their order. He eventually asked to cancel his order and after that, our server mostly avoided our table. My food was pretty good, but nothing exceptional. Also, Athens is known for having some great local coffee, but the $2.25 coffee I ordered tasted absolutely horrible.
I wanted to cut this place some slack because we went on a Sunday after a UGA football game, but the way my party and I were treated was just unforgivable. We were completely misled in terms of calling ahead/reservations and our wait time. We had a party of 10, so we expected a long wait, but after waiting 45 minutes, we went to check in on our place in line to see that they had simply crossed our name off the list and never tried to communicate with us. They simply stated they "didn't have the space in general for such a huge party." Our party of 10 eventually was split into 2 tables of 5 about an hour after we arrived. This would have been okay, but we literally saw a party of 10 get seated after us, so they definitely had the space. I just don't appreciate being lied to.
The Big Family Cafe is a US Restaurant based in Athens, Georgia. The Big Family Cafe is located at 2467 Jefferson Rd, Athens, GA 30607, USA.
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