I had business liability insurance with these folks for several years. Never made a claim. After some time with no issues they began to be pushy about me switching my personal home owners and car insurance with them. I always politely explained that I was very happy with the insurance I had elsewhere. I also asked if that would jeopardize the insurance I did have with them and for years they always said it was fine and were very cordial about it.
I’ve had a great experience with Mr. Hamilton thus far. He helped my husband and I save a lot of money on car, homeowners, and disability insurance. He also assisted me with navigating the nightmare of choosing a health insurance policy. They are consistently timely, kind, and do exactly what they say they will do. I would recommend them without any reservations.
All I can say is that this behavior is extremely unprofessional if not illegal. I would highly suggest to do business elsewhere. These people are not fit to be in the insurance business. If nothing else you must notify your clients if your dropping their insurance and these people just left me hanging!
It's worth mentioning that I did have a pet peeve as they would never send me a bill in advance to notify me that my yearly policy fee was coming due. I would always end up with a phone call saying I had to pay the bill immediately and that I couldn't send in the mail as it was too late. This was very annoying but admittedly the policy I had was difficult to find so I continued.
Well this last year was a little different. I called early this year as I knew my premium would be due shortly yet they never gave me my due date. Instead they aggressively pushed me to switch all my insurance. I explained once again that I wasn't interested in switching but they were adamant about quoting me on all my vehicles and my home. I reluctantly excepted as I knew I had no interest in switching. When I called to find out when my premium would be due a several days later they asked if they their quotes were competitive which they were. However I still had no interest in switching. When I told them so they simply stopped communicating with me! Come to find out they had let my liability insurance laps by over two weeks without even so much as notifying me. They then went on to say they could no longer insure me!
Accurate Insurance Agency is a US Insurance Agency based in Athens, Georgia. Accurate Insurance Agency is located at 780 US-29, Athens, GA 30601, USA.
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