these people are crooks. do not buy from them
The experience was not pleasant and I would like to inform everyone about this business including Big Moes Furniture Outlet as well. They are very unprofessional and there was so much confusion about my purchase. To begin, I purchased furniture on October 18th from Big Moes Furniture Outlet. I arranged my purchased to be Tuesday. I received a call on Saturday saying they couldn't't deliver on Tuesday because their truck experienced issues. I informed them I had other obligations and agreed to have it delivered the next week. Be mindful that NO ONE COMMUNICATED WITH ME about their truck issues. I was called today by the gentleman that sold me the furniture and he informs me that the truck was not fixed and that it would be another 2 weeks or I could get a FULL REFUND. I chose to recieve a FULL REFUND. I made it to the store this afternoon to recieve news that I had to speak to the manager at Jordan's because the person who sold me the furniture only had been employed 4 weeks and he didn't no how to give a refund. To fast forward. Speaking to the Manger or whomever they consider themselves to be told me that I could not get a refund and that I had to cancel. Let me remind you that the cancelation fee is 30% off of what you paid! They told me that that they rented a uhaul and my furniture was on the truck. Let me mind you that I WAS NOT CONTACTED about this either and I WAS NOT INFORMED OF THE CANCELATION. He goes to explain and argue with me that that I could get my full refund as mentioned on the phone and that I could either give him 30% of my total for cancellation or I could have my furniture delivered. My point is this company or companies have a LACK in professionalism, knowledge of the contact, LACK of communication, and LACK of respect of their customers. I would advise future customers or potential customers at that to spend money elsewhere and invest in better businesses.
This place is very shady. Walked in and had to beg to get the salesperson to help me. Once I bought the chair and transported it home, I was unhappy with the look. So, called to ask if they accept returns, and the manager said no! Who does not accept a return? There are better places to buy furniture.
Love the new bedroom and living room sets we received. Definitely coming back to get a new dining set.
Big Moes Furniture Outlet is a US Furniture Store based in Athens, Georgia. Big Moes Furniture Outlet is located at 3190 Atlanta Hwy ste 17, Athens, GA 30606, USA.
Please contact with Big Moes Furniture Outlet using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Big Moes Furniture Outlet opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Athens