I have been to vets in Georgia and Virginia for over 40 years with several dogs. In my experience, Dr Mosher and South Athens Animal Clinic are the best. A calm, pleasant, competent and compassionate place centered on the pet and pet owner. Very good communication - nothing rushed.
It's a shame my first visit went the way it did, really. I have a cat, a dog, a rabbit, and several birds. I'd have been a good client to have kept.
BEST VET IN ATHENS!!! Dr. Singh and the entire staff at South Athens Animal Clinic were so knowledgeable and compassionate when my kitten became sick. Dr. Singh and the staff updated me while we awaited test results to determine my kitten's illness and they cared for him as if he was their own! When he was extremely ill, they arranged for me to drop him off on my way to work and pick him up on my way home so they could give him IVs during the day and ensure he received round the clock care. Every single person I encountered was so kind, patient and genuinely cared so much about the kitten and his health. My kitten is healthy and thriving now - I owe his life to South Athens Animal Clinic! You will not find a better vet!
Everyone here is helpful and concerned. Many have been with the practice for several years. The doctors are compassionate and obviously care deeply for their patients and companion humans.
The facilities are clean and in good repair. The waiting area is obviously designed for animals and people - simply furnished with plenty of room. I especially like the display case that holds historical equipment and information about the lineage of the long line of veterinarians, whose dedication inspired the SAAC.
Good service, skilled veterinary surgery. Occasional waits as you always have in doctor's offices.
I would have liked to have given this vet a 5 star rating, but unfortunately, due to the issues I experienced with communication and trying to schedule a follow-up appointment, I can't go any higher than three stars for this one.
Edit: After giving this more thought, I'm going to have to change my three star rating to a two star rating, based on the fact that this vet only gave me enough medication for my cat to last him until the follow-up appointment that they wouldn't let me make, so now, I'm going to have to taper off and discontinue his meds before he's well, at least until I can find another vet who will let me make an appointment.
The Bad: It was exceptionally difficult to get an update on the status of an inpatient animal. I tried for over an hour to get someone on the phone and was put on a long hold every time I called. Additionally, I tried to schedule the follow-up appointment they recommended at the time I picked my animal up to bring him home, and was told to call back later to schedule follow-up. They would not let me schedule the appointment at checkout, and when I DID call back to schedule the follow-up appointment, I was told that they fill up a week in advance and that I should have scheduled the follow-up appointment at checkout when I picked my animal up to bring him home...which is exactly what I tried to do, but for whatever reason, they would not allow.
If you care about your pet, don't bring it here.
In synopsis, knowledgeable doctors, knowledgeable staff, excellent prices, great hours of operation, but very, very poor communication and overall organizational skills. The left hand doesn't seem to know what the right hand is doing. Trying to do what the doctor recommended (schedule a follow-up appointment) while not being permitted by the staff to do so, only to be later told by the staff that you should have done precisely what you tried to do (but they refused to allow) was rather frustrating.
The Good: Initially, I was able to get an appointment easily and immediately, the doctors and staff are knowledgeable, the extended hours of operation are great for people who work 8-5, and the prices are VERY reasonable. Affordability and hours of operation are the major "pros" of this clinic.
South Athens Animal Clinic is a US Veterinary Care based in Athens, Georgia. South Athens Animal Clinic is located at 2040 S Milledge Ave, Athens, GA 30605, USA.
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