Based on all of the great reviews, I had hoped to purchase a gift certificate for my wife. Between a visit to the studio, where I was unable to speak with (or even see) anyone during my 20 minute wait, a phone call that went unanswered, and an email that received no response a day later, I couldn't get hold of anyone to do business with. I understand a small business being busy, but serving potential new customers is just as important as working with existing clients. Of course, that assumes that the goal is to grow the business, which may not be the case. I certainly can't fault anyone for wanting to keep a business small and manageable, and it does seem like they have a good little thing going as-is.
I can't speak directly to the quality of 'trade' services offered, but based on reviews they are presumably good. I did visit the studio and can say that the ambiance is also very comfortable. However, customer service seems to be somewhat lacking.
Mia is absolutely the most incredible massage therapist I have ever been to! She takes an approach that works perfectly with my physical therapy for two injuries I've had recently. I have never felt more relaxed than I do after leaving from seeing Mia. My circulation has improved and I truly have found healing in certain areas that I didn't know was possible! HIGHLY recommend Spa Revolution!!!
I must say, I was surprised to see the 2 poor reviews for Spa Revolution. I, too, bought this massage coupon on Half-Off Depot and didn't get a chance to schedule until the coupon almost expired. When I went online to schedule the appointment, all the available dates to use the coupon had been taken so I emailed Spa Revolution. Mia got back with me to let me know it was okay to book beyond the expiration date, that she would still honor the coupon. Which she did.
Anyway, so it goes sometimes...best wishes for continued success!
I purchased a groupon for three 60-minute deep tissue massages with Mia. I called to schedule, but she didn't answer. Her voicemail said to schedule online, or to text or email her since it's easier for her. Well with the groupon I was unable to schedule online, it said to call to schedule. She didn't return my call, text, or email to schedule an appointment. After several days I gave up, and contacted groupon for a refund.
Overall it was a wonderful experience and I have even returned for additional massages. I would definitely give them a chance!
Mia is the best massage therapist in Athens. Don't let the Groupon people scare you. She knows what she's doing and her hands can cure whatever ails you. Plus her knowledge of herbs and organic and vegan practices is amazing in itself.
Nonetheless, it is a bit disappointing. We try to support small local business as much as possible, and I know my wife would have enjoyed the experience here. Unfortunately, time ran out and I had to go in another direction. I'm sure my wife will enjoy her alternate experience as well, but it doesn't have the same intimate atmosphere as this place.
Spa Revolution is a US Spa based in Athens, Georgia. Spa Revolution is located at 235 Hill St, Athens, GA 30601, USA.
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