Went in for my appointment to learn that my masseuse was sick that day and wasn't able to come in. Understandable, but frustrating. However, the staff at the front desk was so helpful and accommodating. They rescheduled me for my next earliest available day (only two days later!) and gave me multiple time options to chose from. I also received a voucher for a free massage for my inconvenience. A business can not control when an employee will be sick and I would much rather just reschedule than have a sick masseuse, but the way ME handled the situation was the epitome of customer service. They also tried to call me before my appointment to let me know so I wouldn't have to drive over, but my phone was on airplane mode so the call didn't go through. If the massage is as good as how they handled this situation, then I will gladly come again and again!
Positive vibes from a soothing place. I felt nurtured. Go treat yourself.
I usually have a massage once a year, as I get given a gift card for my birthday. This yr was my second year receiving a gift card at this massage salon. On line it states an introduction price of $50, and no other price (because I went a yr ago, I apparently have to pay the unadvertised price Of $95!!!!!!) Which is very expensive for a total massage time of 45 mins.
I have never gotten a bad therapist in the 3 years I've been a member. They are very professional and scheduling the right therapist for your needs is made easy by the super friendly staff.
Left feeling very disappointed
Had a great massage here while visiting Athens. My masseuse was Patricia I think and it was great. She was really accommodating and professional. Really nice setup and rooms. Had the intro massage price at $50, but it's like $90 after the first visit so I doubt i'll be going back.
Massage Envy Athens is a US Beauty Salon based in Athens, Georgia. Massage Envy Athens is located at 1850 Epps Bridge Pkwy, Athens, GA 30606, USA.
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